Thread: Who is liable for further damage to boiler repair…..

Hi, a plumber came today to fit a faulty component in my boiler as we have no hot water. In trying to remove the faulty component which was seized up, he damaged two other components which now also need replacing. He went away and will telephone me with quotes for the other two parts that I now need. Can you please tell me who is liable for these other parts? It seems unfair to me that I should now have to pay for further parts and work. Advice greatly appreciated.

okay my man!

Okay my man!

Originally Posted by gravdesgdihoca

Okay my man!

If he worked for an official company, you can contact them and tell them about your situation, and I'm sure they will have to deal with him. And if this company doesn't want to pay you for repairs, it's worth suing them. However, suppose you just called some specialist from an ordinary small company, which cannot be called official. In that case, you are out of luck, and the only chance to get money from this person is that you need to find him yourself. I had a similar situation, and I could not find the man who completely broke my boiler during its repair. Then I decided to buy myself a new combi boiler after reading the article about combi boiler temperature setting advice.