Cleaning may seem to be a simple task to an ordinary individual. However, to one who is engaged in this line of business, cleaning is a serious business. The quality of service provided is the dealmaker of deal breaker for a going concern. In addition, in this highly competitive field of business, one dissatisfied client may spell disaster to a small business. So how can one maintain the quality of service? One must have the tools for the job. Here are the basic tools for the job of cleaning.
1) A keen eye for detail
Having a keen eye for detail is one of the basic tools in the business. Being able to spot an unclean spot or seeing how dust settles on a table is key to quality service. Making the difference in making clean room out of an untidy one is one of the hallmarks for a business to improve. If one fails in even one aspect, such as finding cobwebs in supposed clean room would be disappointing to one supposedly obsessed with cleaning. So to be able to succeed in this line of work, one must not just say this is enough but what more can be done to make the room cleaner and better.
2) The patience for the job
The business of cleaning is not one sweep and all is done. The cleaning would be done in gradual steps in order to achieve a quality service. In addition, removing a blemish or making floors shine cannot be done with a few light dabs of cleaning fluid. There must be patience in removing the stain and the will to make the sore spot disappear. So for one to succeed, one needs the perseverance and the patience to make the client have a cleaner and more environmentally sound workplace. A clean area would make a satisfied client.
3) The resiliency to do the job again and again
This is probably the most important virtue of the job. Since one does the job only to be soiled by others, one needs the resiliency to be able to return to the jobsite and do the cleaning all over again. Above this work is the requirement of quality service to be provided. So in essence, one repeats the job repeatedly. Thus, the need to be resilient against these odds is paramount. If one were unable to find the will to be able to perform well under these circumstances, one would have a bigger problem in the end.
One might think that at the outset of this article, the broom and the mop would be discussed. These are but implements that would change as the business matures. But the basic tools of having a keen eye for detail, having the patience for the job and ingraining the resiliency do repeatedly do the job are the best implements one needs to have to accomplish the job of cleaning with quality. These are the building blocks, everything else are details.
For more: How to start a cleaning business
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14-04-2009, 04:49 AM #1
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