Thread: Shall project to be outsourced or it is better to performs it themselves.

While advertising Andersen services I often have to answer to potential customer the same question (by the way, one of the most important). "Why it is more profitable to order your services than to organize my own IT team that performs the project". Here I’ll try to give the answer.

Also I would like to highlight your attention that I speak about software development projects as well as implementation of a pre-built solution of software suppliers, but not any kind of technical IT support, data center operations or application maintenance.

The characteristics of the projects will help determine if they are a candidate for outsourcing or not. While there is no "ideal" development project suitable for outsourcing, a project that has one or more of these traits is worth considering.

Generic functionality. Generic projects are perfect outsourcing candidates. Outsourcing options are plentiful, the pool of consultants familiar with the functionality is larger, solutions are well honed, and pre-built components are likely to abound. Examples of these projects are: Accounting, Warehouse, Budgeting and so on.

Custom, but highly specified projects. The more precise the project specifications, the more amenable the project is to outsourcing. The outsourcer knows exactly what it must do to perform its work, the deliverables expected, the functionality needed, the timeframes required and expectations between the parties are tightly aligned.

Routine projects. The customer invites outsourcer to implement a big but routine task. For example development of data interface between applications, improvement of reporting, QA tasks and so on. Sometime project-oriented type of work could be changed for time sheet labor.

Full article you can find here: http://www.andersensoft.com/en/article_prjout.php

Do you prefer project to be outsorched?

A great customer experience is that outsourcing customer service almost always results in longer retention and significantly higher customer lifetime value. This is not to say that stellar customer experience is only possible through outsourcing. Rather, the chances of increasing customer satisfaction come with a consistent and consistent level of service. Providing a highly specialized, dedicated team of professionals from day one is a great way to achieve this quickly.