Thread: Phoenix Surf - It's one excuse after another

First they pay out slowly due to ddos attacks - Thats a classic excuse.

Then they can't catch up.

They then fall behind and put SOME not all of what is waiting back into the system so that when it cycles they will have caught up.

They only put ONE of my three back into the system.

And now they have stopped the system completely for

We apologize for the brief period of silence after this past weekend. We have frozen our system “as-is” in order to gather important data. Also, we have discovered a glitch in the e-mailer system

Oh really

Now, moving forward; It is true that we are working actively to improve the Phoenix surf model and are very excited with our progress thus far. Our members have a lot to be exited about.

Oh really - I'm ecstatic too.

We want to begin anew by making our members whole by paying back the principal to our membership base. With this principal, members will be able to begin earning again through our various programs.

You WHAT - you mean my hard earned surfing has gone to waste. A DEAL IS A DEAL.

How will refunds be issued? Due to the current issues with Egold, we believe that we will begin issuing refunds to the NME debit cards first. If you do not have an NME debit card, it is extremely important that you secure one at this time in order to ensure a fast, safe medium for us to send the payment to. Please go to www.nmecard.com and register for your debit card by following the instructions on the homepage.

It's All a big con to pay extra fees - read the deal for this card - it sucks - I don't want a card, I just want it back into MY EGOLD where I CONTROL - It is MY money not theirs, and they have no business to change the goal posts mid contract - any new contract CAN be a new deal which I can choose to take or leave. I just what them to keep their end of the deal - since I have done mine.

The whole thing is oooosing with one excuse after another.

GIVE THESE PEOPLE A WIDE BIRTH - THEY CANNOT BE TRUSTED

I deposited via egold, the deposit was never credited, and their support never helped.

Pathetic.

NEVER INVEST HERE

I'm peeved at Phoenix also. "Trouble with Egold"? What trouble? Sounds like another excuse to hold our money. I DON"T feel like buying another debit card! I did that with Stormpay! I want my Egold back. Phoenix has yet to reply to my support ticket about this.

Doug

I was in PS also, I'm taking a "wait & see attitude". As I understood the program, we were with some very good people. I'm willing to give them a chance to make things right. You might say I'm a "believer" in the goodness of people, even used car salesman...LOL JoJo

The Phoenix Surf Forum moderator (Brendon) hasn't got a clue on how to keep peace among the ranks.

His latest offering

If you post your personal account problems, opinions, or any other type of venting or negativity, YOU WILL BE BANNED! If you noticed we have been deleting all the negative posts on the forum. We will continue to do so.

As for payments, if you have your NME card, you will be paid out soon. Please be patient!

shows an arrogance and total disrespect to the Phoenix Surf customers that is beyond belief.

It says at the top of the Forum Page "Phoenix Surf Forums," Now someone should remind Brendon (bless his little cotton socks) what forum means. One dictionary says it means "A public meeting place for open discussion."

He has been having a merry time deleting peoples genuine concerns. And now I notice people are just going in there and putting up messages like - "Delete This"

NOT A WAY TO RUN A BUSINESS OR A FORUM

Don't invest in this program