Thread: Discuss all about FX open

make short USD/CAD order at 0.9945

GBP/USD H4 charting analysis

Sell Limit: 1.6160
Stop Loss: 1.6210
Take Profit: 1.6030

Dear Clients

Currently, Real-1 server is experiencing a force majeure error situation which is beyond our control.

The error resulted MT4 not being able to display current open positions, pending orders and the last 6 months of history data.

We are currently working with Metaquotes (the creators of Metatrader) in order to solve the problem as soon as possible.

Once normal function has been restored on Real-1 server, we will process compensation claims for any losses you may have sustained during the downtime.

We are sorry for the inconvenience and we are doing everything in our power to rectify this situation.

Please note: This problem affects real1.fxopen.com server only. Real-2, Real-3, Demo, ECN Real and Demo are functioning normally.

Best Regards

FXOpen Team

Dear Clients
Due to circumstances beyond our control (force majeur), real-1 server is currently experiencing errors which affect the way that orders are displayed. We are working closely with Metaquotes, the creators of Metatrader in order to solve this problem as soon as possible.
As the real1.fxopen.com server will not be stable at this time, we recommend that you do not trade on it until you are notified that the problem is fully resolved.
If you suffer a loss caused by the server error, please email your claim to [email protected] including your account number, ticket number of the position(s) in question and a suggestion of what you expect the outcome of the claim to be.
Please note that real-2, real-3, Demo, Demo-ECN and Real-ECN servers are unaffected.
Thank you for your understanding.
FXOpen Team

waiting to be fixed, hope it can be done ASAP

GBP/USD H4 charting analysis

Sell Limit: 1.6160
Stop Loss: 1.6210
Take Profit: 1.6000

Dear Clients!
Important notice!
The connection to Real-1 (real1.fxopen.com) server in the MetaTrader 4 terminal has been restored and stabilized. The MT4 server time for Real-1 is now GMT+2.
We do apologize for the inconvenience and thank you for your patience. Please, make sure you read this message and fully understand the actions that will follow.
Due to technical reasons of force majeure nature, that caused Real-1 server malfunction, we were unable to restore the database of orders for the 9th and 10th of February 2011.
The Company management has decided:

1) The latest functioning database copy as of February 8th, 2011 will be used.
2) All deposits made on February 9th, 2011 will be added to your account balances.
3) All orders closed on February 9th, 2011 will be closed at the requested price (with the indication of this price) and your account balances will be adjusted accordingly.
4) All claims regarding orders that suffered losses during the Real-1 server downtime should be directed to [email protected] or [email protected] with the account number, ticket number of the order, the latest daily statement, MetaTrader 4 client terminal log files, screenshots of your MT4 client terminal etc.
5) All orders and positions placed or opened on February 10th 2011 will be cancelled and deemed non-legitimate.
6) Ignore this message if no losses have been incurred due to Real-1 server malfunction.

Order closing time and the time of all adjustments will be defined according to GMT+2.
We sincerely apologize for the inconveniences caused by the Real 1 server malfunction. We would like to assure you that each case will be addressed to individually and resolved in a way that if favorable for the client.

We would like to thank all our Clients for understanding.

For more information, please, see FXOpen Forum
FXOpen Team

thanks for the info, Jafar, I believe in that FXOpen will deal with such problems perfectly

make long EUR/USD order at 1.3515

GBP/USD H4 charting analysis

Sell Limit: 1.6100
Stop Loss: 1.6200
Take Profit: 1.5900