This is a real recorded phone call made by a call centre agent to a fed up BT customer.
http://www.youtube.com/watch?v=Yj2oXMdZ4sk
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24-06-2006, 01:50 PM #1
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angry ANGRY BT customer! Very Funny
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24-06-2006, 01:59 PM #2
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At least he got a call centre operator that spoke English!
No offence meant to anyone, but even though BT is a British company, all of their call centres are outsourced to foreign call centres and understanding the staff is a challenge sometimes.
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24-06-2006, 02:57 PM #3
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Originally Posted by rudutdo
Anyone from Zimbabwe perrrR haps to give a shot here?...hehe
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10-07-2006, 04:41 PM #4
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The final comments at the end were the best. I think that one trying to make this call wanted his Supervisor to listen to try and somehow make sense of what happened? I don't think they'll call that customer again. OR ELSE???
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